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Planning a visit to a foreign country?
Please read this information before leaving!

 

Due to an unusually high level of fraud, and to protect our members' accounts, Vons Credit Union Visa Credit Card and Vons Credit Union Visa Debit Card access (including internet purchases from foreign merchants) is temporarily unavailable in the following countries:

Florida
Texas
Georgia
Spain
Italy


Note: This block will not effect the PIN side of the Visa or Debit card. Please call 800.488.8328, Ext. 224 if you have further questions.

Traveling Tips
When traveling to any destination far from home, it is always wise to take more than one means of currency access with you. This will protect you if, for example, your credit card is lost, stolen, damaged or blocked due to potential fraud. Always take an alternate credit card along to protect yourself in case of emergency. Another practical backup plan can also be American Express Traveler's Checks, available at no charge at any Vons Credit Union branch.

Have a great trip and don't forget that our partners at CU on Vacation can help you with travel plans, regardless of your destination!



Phishing attacks continue to target Credit Union members, and the number of attacks is on the rise. Phishing is a type of fraud using email that appears to be from legitimate companies in an attempt to obtain your personal information. The most recent phishing attacks reported have been emails posing to be from Vons Credit Union. The emails contain links to fraudulent sites where you are prompted to key in personal and financial information. This information is then captured by the sender of the email in an attempt to steal your identity. Phishing emails can be very deceiving and often contain logos or have a look similar to the actual web site.

Vons Credit Union will never send an email requesting personal account information. If you see an email supposedly sent by Vons Credit Union which asks for personal account information, it is a phishing scam.

Should you receive one of these emails:
  • Do NOT click the link in the email.
  • Do NOT enter any requested information.
  • Contact the Vons Credit Union Call Center at (800) 488-8328
  • Forward the email to webhelp@vonscu.com.
Follow these tips to protect personal information:
  • Be suspicious of any email asking for personal information. Legitimate companies will not ask for this information via email.
  • Never reply to a suspicious email or follow any links.
  • Verify the legitimacy of any unexpected email with the company and report to them any suspicious emails received.
  • Never provide financial information to anyone via email as it is not secure. Always use secure web sites.
  • Review all credit card and financial statements regularly for fraudulent activity.

Select a Link below to view an image of the fraudulent email and related pages.

Vons Credit Union Fraudulent Email

Credit Union National Association (CUNA)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

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